Organization
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      Users

      This article provides steps on how to create and manage users in the organization section of the ScoreVision Cloud.

      Adding Users To Your Organization

      1. Go to app.scorevision.com and log in to your ScoreVision Cloud account using your credentials. Once logged in, you will be on the dashboard screen. Select ORGANIZATION from the navigation panel on the left side of the window.

      2. Click on USERS from the menu options within the Organization tab.

      3. Click the ADD A USER button in the upper right section of the window.

      4. Complete the fields for First Name, Last Name, Email, and Username. Usernames may be changed by the user when the invitation is accepted and the account is configured. Phone number is not a required field. Requiring a Multi-Factor Authentication is an optional checkbox. NOTE: For the I AM A(N)... drop-down menu, the selections are as follows:

      • Student
      • Coach
      • Teacher
      • Media Staff
      • IT Specialist (IT Dept.)
      • Owner
      • Manager
      • Other

      5. Scroll down to the bottom of the Create a User window and click on the ADD A ROLE button.

      Choose a role and organization for this user from the dropdown lists for each field.

      6. When the Add a User information form is complete, press SAVE and the user will receive an email invitation to configure their account. They will need to accept their invitation and set up their password within 72-hours of it being sent. If an invitation expires, simply return to the list of Users in the Organization menu and press RESEND INVITATION to give the user a new email with a renewed 72-hours window to setup their account.

      User Role Definitions

      There are several user roles available that grant or restrict access to various features of your organization's account.  To view details about each role, click on the ? next to Role Assignments to avail a help wing. Note: Roles available may vary based on based on specific features or needs of your organization.

      • Cloud Users
        • Cloud Users have full access to your organization's cloud as well as access to all apps. Some examples of personnel that you may choose to make cloud users are IT professionals, athletic directors, coaches, media specialists, administrative assistants, etc.
      • Contributors (Scorekeepers, SV Capture Operators)
        • Contributors can use their login to access and operate the Organization's content contribution controllers including ScoreVision Scorekeeper Apps, Producer and/or SV Capture App. This level of user cannot access any of your organization's cloud account but can use their credentials to login to the apps to assist in running a game or event.  Some organizations choose to give this level of access to students who are in a media class or club (and/or other staff or volunteers) with the intention of having that user manage capture highlight videos from within a game or during an event.
      • Team Admins
        • Team Admins have limited access to your organization's cloud account.  These users are assigned access to specific teams (NOTE: the teams must be previously created by a Cloud or Event Admin User in order to be assigned to a Team Admin) and grants permission to manage team details such as colors, team name, logo, rosters, and player photos. Users with this level of access might include coaches, team managers, etc.
      • Event Admins
        • Event Admins have limited access to your organization's cloud account. These users are assigned access to specific seasons (NOTE: the season must be previously created by a Cloud User in order to be assigned to an Event Admin) and grants permission to manage season details such as the schedule of competitions and events, teams, and rosters associated with that season.

      Team Admins

      Teams must be created within a season prior to adding a new user as a Team Admin. With TEAM ADMINS and your organization selected in the dropdown options of the Add A User form, a list of seasons will avail. Click on the three-line expand icon next to a season to view the teams associated with that season. Next, click to check the box next to the team(s) you wish to grant access for this user. Press the SAVE button at the bottom when you are done making selections.

      Event Admins

      Seasons must be created prior to adding a new user as an Event Admin. With EVENT ADMINS and your organization selected in the dropdown options of the Add A User form, a list of seasons will avail. Click on one or more of the checkboxes next to seasons that you would prefer the new user may access.  Press the SAVE button at the bottom when you are done making selections.

       

      ScoreVision Support and Training Contact Information

      If you have any questions or need assistance, our support and training teams are available to help.